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It was released as the third single from Music Box in the first quarter of 1994, as a double A-side with a cover of Badfinger's "Without You."
There was no music video commissioned for the album version or any of the remixes, making it Carey's first commercially released single not to be accompanied by a video.
Jermaine Dupri's R&B remixes of the song are included on its maxi-single release. A radio edit, an extended version and the instrumental version of the remix replace Babyface's original production with a new, pulsating synthetic R&B rhythm. The instrumental version was used on Carey's episode of "MTV Cribs."
At the time of the single's release in the U.S. as "Without You & Never Forget You," Billboard magazine's rules allowed double-sided singles to chart together as one entry on the singles chart. The song that would pick up the most airplay and/or sales for the respective chart would be listed as the A-side. On the U.S. pop charts, it was listed as "Without You/Never Forget You" and reached #3 on the Billboard Hot 100, remaining in the top 40 for 21 weeks.
The maxi-single of "Never Forget You" was only released in the United States and promoted to urban radio audiences, charting as the A-side when it appeared on the R&B charts. As "Never Forget You/Without You," it reached the top 10 on Billboard's Hot R&B Singles chart primarily due to sales, and the RIAA certified it Gold.
|U.S. Billboard Hot 100||3|
|U.S. Billboard Hot R&B Singles||7|